Donna On The Go Tote Bag Season 3 Logo

Absolutely Guaranteed

Every time. Any reason. Or we’ll make it right.

We stand by everything we sell, 100%. So if you’re not satisfied with your order for any reason, neither are we. We’ll make it right – from reprinting your order or issuing an account credit to even refunding you in full. We’ll even cover shipping. Simple as that.

Our Customer Care Specialists are trained in the art of solving problems. So if you’re not absolutely satisfied, here’s how we can help:

• First, contact us and let us know exactly what your issue is.

• Then, we’ll work with you to find a solution that you’ll be happy with, whether that means reprinting your order at no additional cost or crediting your account so you can place a new order.

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Complete satisfaction or your money back.

If you ever have an issue with your Vistaprint order, it's our goal to resolve it to best meet your needs. So if a reprint or account credit doesn’t solve your problem, we’ll refund your money 100%.

Shipping & Delivery Details

Know what you’re going to pay for shipping from the start.

*Excludes bag orders. Bags ship separately and shipping fees are calculated at checkout based on product costs.

For orders going to Alaska and Hawaii the following surcharges will apply: $3.00 for Economy shipping, $10.00 for Standard shipping and $15.00 for Express shipping.

Shipping Fees

Your shipping fee is based on the dollar total of your order. If you have bags in your order, there is a separate shipping fee for those products. Digital products and items offered with free shipping are not included in calculating your shipping fee. Shipping fees are calculated on order total before applicable taxes are included.

Express Delivery

We offer three-business-day shipping on US-bound orders placed before 6:00 p.m. ET, with guaranteed Express Delivery to all postage addresses, excluding PO boxes, some remote areas, and select products.

Delivery Details

Flat rate shipping fees and surcharges apply only to shipments within the United States. Costs for shipments outside of the United States are based on size of order, delivery speed, and delivery destination. Delivery times apply to orders placed before 6:00 p.m. ET.

• Delivery times apply to orders placed before 6:00 p.m. ET.

• We deliver most of our orders during the working day, so we suggest leaving an address where someone can receive your order in person. For orders placed on Vistaprint.com and shipping outside of North America, an international shipping fee will apply based on shipping costs.

• Guaranteed Express Delivery to all postage addresses, excluding PO boxes.

• Express orders will arrive within 3 business days after today.Processing times estimated are for continental U.S. Alaska and Hawaii may take a bit longer. For orders placed on Vistaprint.com and shipping outside of North America, an international shipping fee will apply based on shipping costs.

All orders will be shipped and fulfilled by VistaPrint. Returns and Exchanges will be processed by Vistaprint. Contact VistaPrint We're here to help. By Phone: 1.866.614.8002 Sun. 8:00 AM-8:00 PM Mon. - Fri. 7:00 AM-3:00 AM Sat. 8:00 AM-8:00 PM • Eastern Standard Time